Fractional Operations Consulting

Clarity Drives Growth.

I work alongside companies that are scaling blind, or recovering from chaos, building the metrics, systems, and accountability leadership can actually trust. Hands-on when it needs building. Advisory when it just needs a second set of eyes.

80+
NPS, up from the teens
90s
QA scores, up from the 60s
16x
Transaction growth, leaner team

Fit First

Who this is for

This engagement is built for owners, CEOs, COOs, and PE-backed leadership teams who meet all three of the following.

Authority to act

You can approve and act on operational change, not just recommend it upward to someone else.

A real trigger

You're scaling, recovering, or preparing for expansion or M&A without the metrics or systems to back it up.

Willing to be transparent

You'll work openly, with both sides accountable to the outcome, not just one of us.

If any of that isn't true yet, a shorter engagement below is still valuable on its own. Ongoing fractional support is reserved for partners who meet all three.

The Offer

Ongoing support, shaped to fit

Most of the time, hands-on or advisory fractional work is the right starting point. Some situations call for something more defined.

01 · Fractional

Hands-On Fractional Consulting

Ongoing, monthly
  • Embedded, hands-on operational work, not just advisory check-ins
  • Weekly cadence and reporting, the same discipline as a full Build
  • Direct involvement in whatever the highest-priority operational work is that month
For teams that need real execution capacity, not just guidance.
02 · Fractional

True Fractional Advisory

Ongoing, monthly
  • Regular strategic check-ins and decision support
  • Direct availability to leadership for the hours committed
  • A second set of experienced eyes, without embedding hands-on
For teams with their own execution capacity who want an experienced operator's judgment applied regularly.
03 · Diagnostic

Ops Diagnostic

2–3 weeks
  • Full assessment across intake, financial visibility, customer lifecycle, and metrics
  • Findings deck with a prioritized 30–120 day roadmap
  • Action checklist you can run with, on your own or with Phavaro
25% of this fee credits toward the 90-Day Build if you upgrade.
04 · Build

90-Day Foundation

billed monthly over 3 months
  • Phase 1: intake, CRM, financial tracking, weekly KPI reporting
  • Phase 2: SOP library, sales/CS playbooks, communication cadence
  • Phase 3: hiring systems, forecasting, and a consolidated Company OS
Embedded, hands-on delivery, roughly 10 hours a week.
05 · Retainer

Advisory Retainer

3–12 months, post-Build
  • Ongoing oversight to make sure what we built actually sticks
  • Shift from builder to advisor: you run it, I keep it honest
  • Offered selectively, to partners we choose to continue with
Scoped individually once the Build wraps.

All engagements are scoped individually. Contact for pricing.

The Story

Built on 14 years in the operational trenches

I learned discipline and structure from a military household, and I learned grit and how to truly listen by watching my mom go above and beyond for our family. That same discipline and attentiveness is what I bring into broken operations, fully transparent, with both of us accountable to the outcome.

Fourteen years leading operations across banking and high-growth fintech taught me the same lesson every time: companies don't fail from lack of effort. They fail from lack of visibility. Phavaro exists to fix that: building the metrics, systems, and accountability a company needs to grow with confidence.

PH
Philadelphia (where I'm from) & Phoenix (where I live now)
AVA
My daughter
RO
Rosello
Phavaro icon — Liberty Bell and desert sunrise mark

Next Step

Let's scope the work

No pressure, no hard pitch. Just a short conversation to confirm fit and figure out whether the Diagnostic or the full Build is the right starting point.

Sent directly to support@phavaro.com. I'll reply within one business day.